Water Works

The Department of Water Works provides thousands of gallons of fresh, clean water each day to residents and businesses in Michigan City. Water supplied by the Department of Water Works exceeds existing and proposed water quality standards established by the United States Environmental Protection Agency and the Indiana Water Pollution Control Board.

Customers interested in making on-line payments, please use our Online Billing Portal provider, Invoice Cloud. We are excited to be able to provide you, our customers, greater access to your account information and additional options to pay your bills with this provider. You can also pay your bills by calling the Invoice Cloud automated phone service at 844-954-0420. Fees will apply with payments, but access to your account information in Invoice Cloud is free. If you have previously signed up for our Auto-Pay option, you do not have to sign up for Auto Pay in Invoice Cloud.

For Emergency Water Quality Inquiries please call our Department of Water Works Filtration Plant.

Water Works Main Office

Address: 532 Franklin Street Michigan City, IN 46360
Mailing Address: PO Box 888 Michigan City, IN 46361
Phone: (219) 874-3228
Fax: (219) 874-1433
Emergency Phone: (219) 872-4430

Distribution Center

Address: 701 Grand Avenue Michigan City, IN 46360
Phone: (219) 874-6683
Fax: (219) 809-9958

Filtration Plant

Address: 111 Lake Shore Drive Michigan City, IN 46360
Phone: (219) 872-4430
Fax: (219) 873-9323
Emergency Phone: (219) 872-4430

The Water Board consists of up to five members, all of whom are residents of the waterworks district, appointed to staggered four-year terms by the Mayor.

View and pay your utility bills online. You may also make a payment by phone to your account balance 24/7.