The Department of Water Works provides thousands of gallons of fresh, clean water each day to residents and businesses in Michigan City. Water supplied by the Department of Water Works exceeds existing and proposed water quality standards established by the United States Environmental Protection Agency and the Indiana Water Pollution Control Board. Click to view our most recent Water Quality Report
Should you have any question or concerns about the quality of your tap water you may contact our Water Filtration Plant 24 hours a day, seven days a week at (219) 872-4430.
On November 7, 2017, the Michigan City Common Council adopted Ordinance 4455 creating Section 26-2 in Chapter 26 of the City Code to require new businesses to register with the Planning & Inspection Department prior to receiving water service. No new business will receive water service until a certificate of registration from the Planning & Inspection Department is provided to the Department of Water Works.
Emergency Water Quality Inquiries Please call our Department of Water Works Filtration Plant at (219) 872-4430. Answered 24 hours daily
Non-Emergency Water Quality Inquiries Please call (219) 872-6280 between the hours of 7:00 AM and 3:30 PM CST Monday through Friday, excluding holidays.
Billing and Service Initiation Department of Water Works Main Office, 532 Franklin Square, Michigan City, Indiana 46360 Phone: (219) 874-3228 Fax: (219) 874-1433 Hours: 8:00 AM - 4:30 PM, Monday-Friday
Construction Information Department of Water Works Distribution Center, 701 Grand Avenue, Michigan City, IN 46360 Phone: (219) 874-6683 Fax: (219) 809-9958 Hours: 7:00 AM - 3:30 PM, Monday-Friday
Physical Address Main Office 532 Franklin Street Michigan City, IN46360